All Internet connections are dedicated,
high performance services built around Gigabit Ethernet network architecture
- the standard for broadband networks allowing businesses to flourish and grow.
Multi-homed Internet backbone access to OC192 for ultra-fast and redundant
Internet connectivity. Flexible volume or speed connections provisioned on redundant physical
fiber in separate conduits entering opposite sides of the building.
Network & Connectivity Details.
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Services
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- Server space in lockable cabinets or secure suites
- Direct Internet access through switched Ethernet VLAN
- Network connectivity monitored directly to the server
- Domain Name Hosting
- Network Utilization (Bandwidth) Reports
- Remote Hands Assistance
- Weekly tape back up
rotation
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Datacenter Facility
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Datacenter Co-Location provides businesses and customers with greater security, reliability, speed of connectivity and more flexibility or control than traditional hosting.
Server co-location in the Internet Data Centre allows your servers to be connected directly
to a high-speed fiber optic backbone of the Internet. A convenient downtown Ottawa location gives you an easy access to your systems.
Multi-homed Internet backbone access to OC192 for ultra-fast and redundant
Internet connectivity can satisfy any high-bandwidth requirements. Flexible volume or speed connections are provisioned on redundant
physical fiber in separate conduits entering opposite sides of the building.
Our SLA guarantees 99.99% uptime and provides response and escalation guarantees on the trouble tickets,
with service escalation and resolution guaranteed.
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Features
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- Redundant Quadruple-Homed Network Architecture
- Ethernet Full Duplex connectivity to Internet Backbone OC192
- Advanced Climate and Environmental Control System
- Inert Gas Fire Suppression
- Two stage zoned fire/smoke/heat protection
- Raised Floors with Anti-Static Tiles
- Uninterrupted Power Supply (UPS) and Diesel Generators
- Managed Services
- 24/7 Video Surveillance & Advanced Security Features
- 24/7 Access Availability
- State-of-the-Art Network Operation Center
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Co-Location Service - Package |
- One 100 Mbps Dedicated
Ethernet Port - direct connection to Internet
backbone, 500 Mbps and 1 Gbps connectivity
(optional upgrade)
- Server Co-location in our
air-conditioned, secure, monitored server room
- Server Placement on one of
UPS's in case of power disruption
- Tape Backup - weekly swap, daily rotation (optional)
- 2 Redundant AC power
circuits
- Phone line (optional)
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Server Maintenance |
Backup tapes swapping included. The server
maintenance service is extra and could be part of a pre-arranged service level
agreement. If your server does crash, we will power-cycle the machine for you
(maximum once per day). Any other additional service is billed extra
at the current rate.
Inert Gas fire suppression system
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Server Access |
Servers can be connected to remotely. The
systems running UNIX O/S are accessed through our Internet connection via Telenet or
FTP. Systems with Windows NT use FTP. It is a good idea for systems
with Windows NT to install the PC Anywhere package on the server. PC Anywhere
allows complete remote control of the NT server.
The server can also have a direct modem. We
will provide a dedicated phone line for the connection with
co-located server. Costs for the phone line are $200 (installation) and
$50 per month.
Datacenter boardroom access
The Datacenter boardroom is available for our client's meetings to
provide them with a proper on-location business environment. Check boardroom availability via phone or email.
Advance booking is required.
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Physical access availability to co-located servers:
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- Physical (escorted) access is available during normal bus. hours (8:30 am to 9 pm
Monday - Friday).
24x7 physical access is available in emergency situations.
- Phone call prior to your visit (24 hrs ahead is appreciated) is required for security reasons.
- Security requires a "sign in" and "sign out" procedure.
- Physical access is not granted for the following: complete the initial
installation and configuration of an operating system or software applications
on your server.
- The server must be pre-configured and working
properly prior to the installation in our datacenter server room.
- Your assigned technicians/reps will receive special access cards/P.I.N.
numbers for added access security.
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