Enterprise Class Internet Datacenter
Hosting and Colocation Environment

 Datacenter Details 
Address: Albert Street, Ottawa, ON
Service Contact:
Telephone: (613) 742-5453
Fax: (613) 748-5772
Website: www.ottawaonline.com
E-mail: info@ottawaonline.com
Location: A convenient downtown Ottawa location
Description: Class A Datacenter (Enterprise level).

Take a virtual tour: (View with QuickTime)
  • World Class Facility
  • Operations Center
  • Network                                                                                                               Download QuickTime
  •  Facility and Service Specifications 
    All Internet connections are dedicated, high performance services built around Gigabit Ethernet network architecture - the standard for broadband networks allowing businesses to flourish and grow.
    Multi-homed Internet backbone access to OC192 for ultra-fast and redundant Internet connectivity. Flexible volume or speed connections provisioned on redundant physical fiber in separate conduits entering opposite sides of the building. Network & Connectivity Details.


     Services

    • Server space in lockable cabinets or secure suites
    • Direct Internet access through switched Ethernet VLAN
    • Network connectivity monitored directly to the server
    • Domain Name Hosting
    • Network Utilization (Bandwidth) Reports
    • Remote Hands Assistance
    • Weekly tape back up rotation

     Datacenter Facility


    Datacenter Co-Location provides businesses and customers with greater security, reliability, speed of connectivity and more flexibility or control than traditional hosting. Server co-location in the Internet Data Centre allows your servers to be connected directly to a high-speed fiber optic backbone of the Internet.
    A convenient downtown Ottawa location gives you an easy access to your systems.

    Multi-homed Internet backbone access to OC192 for ultra-fast and redundant
    Internet connectivity can satisfy any high-bandwidth requirements. Flexible volume or speed connections are provisioned on redundant physical fiber in separate conduits entering opposite sides of the building.
    Our SLA guarantees  99.99% uptime and provides response and escalation guarantees on the trouble tickets, with service escalation and resolution guaranteed.


     Features


    • Redundant Quadruple-Homed Network Architecture
    • Ethernet Full Duplex connectivity to Internet Backbone OC192
    • Advanced Climate and Environmental Control System
    • Inert Gas Fire Suppression
    • Two stage zoned fire/smoke/heat protection
    • Raised Floors with Anti-Static Tiles
    • Uninterrupted Power Supply (UPS) and Diesel Generators
    • Managed Services
    • 24/7 Video Surveillance & Advanced Security Features
    • 24/7 Access Availability
    • State-of-the-Art Network Operation Center

     Co-Location Service - Package


    • One 100 Mbps Dedicated Ethernet Port - direct connection to Internet backbone, 500 Mbps and 1 Gbps connectivity (optional upgrade)
    • Server Co-location in our air-conditioned, secure, monitored server room
    • Server Placement on one of UPS's in case of power disruption
    • Tape Backup - weekly swap, daily rotation (optional)
    • 2 Redundant AC power circuits
    • Phone line (optional)

     Server Maintenance


    Backup tapes swapping included. The server maintenance service is extra and could be part of a pre-arranged service level agreement. If your server does crash, we will power-cycle the machine for you (maximum once per day). Any other additional service is billed extra
    at the current rate.


    Inert Gas fire suppression system

     Server Access

    Servers can be connected to remotely. The systems running UNIX O/S are accessed through our Internet connection via Telenet or FTP. Systems with Windows NT use FTP. It is a good idea for systems with Windows NT to install the PC Anywhere package on the server. PC Anywhere allows complete remote control of the NT server.
    The server can also have a direct modem. We will provide a dedicated phone line for the connection with co-located server. Costs for the phone line are $200 (installation) and $50 per month.


    Datacenter boardroom access

    The Datacenter boardroom is available for our client's meetings to provide them with a proper on-location business environment. Check boardroom availability via phone or email.
    Advance booking is required.



     Physical access availability to co-located servers:

    • Physical (escorted) access is available during normal bus. hours (8:30 am to 9 pm Monday - Friday).
      24x7 physical access is available in emergency situations.
    • Phone call prior to your visit (24 hrs ahead is appreciated)  is required for security reasons.
    • Security requires a "sign in" and "sign out" procedure.
    • Physical access is not granted for the following: complete the initial installation and configuration of an operating system or software applications on your server.
    • The server must be pre-configured and working properly prior to the installation in our datacenter server room.
    • Your assigned technicians/reps will receive special access cards/P.I.N.
      numbers for added access security.

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